Worker and Supervisor Satisfaction Survey - Keystone Case Study Interim Report

​With support and input from local partners and project staff, the Transportation Center initiated an in-depth case study on the Keystone Transit Career Ladder Partnership in the summer of 2003. This interim report is part of continuing case study research by the Transportation Center.

​An important objective of the case study is to measure the impacts of training using both quantitative and qualitative data. The initial research involved analysis of program documents and structured interviews with Keystone leaders, Pennsylvania transit managers, local union workgroup members and project staff. The first report based on that research, Pennsylvania Transit on the High Road, was published in July 2003.